Our website may be used without entering personal information. Different rules may apply to certain services on our site, however, and are explained separately below. We collect personal information from you (e.g. name, address, email address, telephone number, etc.) in accordance with the provisions of German data protection statutes. Information is considered personal if it can be associated exclusively to a specific natural person. The legal framework for data protection may be found in the German Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). The provisions below serve to provide information as to the manner, extent and purpose for collecting, using and processing personal information by the provider.
Jarltech Europe GmbH
Telephone: +49 (0) 6081-600-0
Please be aware that data transfer via the internet is subject to security risks and, therefore, complete protection against third-party access to transferred data cannot be ensured.
Our website makes use of so-called cookies in order to recognize repeat use of our website by the same user/internet connection subscriber. Cookies are small text files that your internet browser downloads and stores on your computer. They are used to improve our website and services. These are so-called "session cookies" that are deleted once you leave our website.
To an extent, however, these cookies also pass along information used to automatically recognize you. Recognition occurs through an IP address saved to the cookies. The information thereby obtained is used to improve our services and to expedite your access to the website.
You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website.
For technical reasons, data such as the following, which your internet browser transmits to us or to our web space provider (so-called server log files), is collected:
- Type and version of the browser you use
- Operating system
- Website that linked you to our site (referrer URL)
- Website that you visit
- Date and time of your visit
- Your Internet Protocol (IP) address
This anonymous data is stored separately from any personal information you may have provided, thereby making it impossible to connect it to any particular person. The data is used for statistical purposes in order to improve our website and services.
Purpose of Registering
We offer you the opportunity to sign up for our website as a customer. The information entered when signing up, as shown in the registration form is collected and stored solely for use by our website and the use of our services. When signing up for our website, we also store your IP address and the date and time you registered. This serves to protect us in the event a third party improperly and without your knowledge makes use of your data to sign up for our site. No personal information is transferred to third parties. Nor is any of this information matched to any information that may be collected by other components of our website.
On our website we offer you the opportunity to contact us, either by e-mail and/or by using a contact form. In such event, information provided by the user is stored for the purpose of facilitating communication with the user. No data is transferred to third parties. Nor is any of this information matched to any information that may be collected by other components of our website.
Use of the web analysis service PIWIK
On the basis of the Federal Data Protection Act, you may contact us at no cost if you have questions relating to the collection, processing or use of your personal information, if you wish to request the correction, blocking or deletion of the same, or if you wish to cancel explicitly granted consent. Please note that you have the right to have incorrect data corrected or to have personal data deleted, where such claim is not barred by any legal obligation to retain this data.
The Jarltech App (hereafter referred to as "App") collects only those pieces of data which are necessary to enable the App to function smoothly. Explanation on which data we record for which purpose, as well as which device accesses are necessary follows hereafter.
Usage of the App
Usage of the App is free of charge and basically possible without prior registration or logging in. The App requires the following authorisations:
The App requires access to your camera in order to use the integrated service function. This function scans the barcode of a product and provides you with information regarding the current warranty status, as well as information about warranty claim and RMA processes. The scanned image is not stored.
In order to send you push messages in the correct language, we need access to the identity.
Extended functions of the App / Login
Registered Jarltech customers have extended functions within the App. In order to use these features, you must log in to the App using your Jarltech customer login (customer number and password). This data will only be collected for the purpose of logging in and stored in an encrypted manner on your mobile device. There is no tracking of your activities as part of the use of the App.
Dissemination of data
Jarltech will not pass on personal data to third parties in any form whatsoever at any time.